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Forum Discussion
Chicola
5 months agoHelpful | Level 6
I'm trying to permanently delete some shared folders, but it doesn't recognize me as the owner.
Hi everyone,
I’m running into a serious issue with Dropbox and would appreciate any insight.
I have several folders and files that I originally created and shared in the past. Now, when I try to ...
Megan
Dropbox Community Moderator
5 months agoHey Chicola!
Let's try something else. If you restore one of these folders, and then follow these steps to remove yourself from them, does it work?
One more thing: I checked your screenshots from the shared link that you provided. However, I'm going to remove it, in order to avoid further traffic gathering to this shared link since we're on a public Community.
Chicola
5 months agoHelpful | Level 6
Hi Megan ,
Thanks again for getting back to me!
I tested your suggestion and restored one of the folders to try removing myself from it.
But unfortunately, when I checked the permissions, I saw that:
- I'm the only user listed in the folder.
- I’m marked as “Can Edit” (not "Owner").
- And I don’t have any option to “Remove my access” — there’s no such button or dropdown next to my name.
So it seems I’m stuck:
I can’t delete the folder, can’t remove myself, and there’s no owner to transfer ownership from.
I created these folders myself originally and have been using them for years for my RECORDING STUDIO — so I really need full control to either delete or clean them up.
I understand your concern about the public link. Let me know if there’s a private way I can share the screenshots with you again.
Would really appreciate your help pushing this further — feels like these folders are stuck in a weird permission limbo.
Thanks in advance!
Chicola
- Nancy5 months ago
Dropbox Community Moderator
Hope it’s alright if I jump in, Chicola! I’d like to clarify one more thing regarding what Megan also mentioned above; you said that 580.2GB of space is taken up by shared files on your Dropbox account. Do you mean that this space still includes the folders that you deleted from your Dropbox account with these steps?
If you have already done this successfully, then the folders should no longer be taking up space from your Dropbox account, even if you don’t manage to permanently delete them after that.
Finally, if you want to share another screenshot with us, you can try pasting it in your reply directly.
Thanks!
- Chicola5 months agoHelpful | Level 6
Hi Nancy thanks for your help.
Here's the issue as clearly as I can describe it:I created these folders myself years ago — they include my recordings From The Studio
( some i've backup on hard drives as well )However, Dropbox no longer shows me as the Owner of those folders, even though I’m the only member with access.
- I cannot permanently delete files inside them.
- I cannot remove myself — there's no “Remove my access” option.
- I cannot reclaim space — my storage remains stuck at 2.42 TB / 3.02 TB, even after trying all suggested steps.
I restored one of the folders, and I’m the only one listed with editing access — but no ownership, and no ability to fully remove or delete it.
This is breaking my Dropbox workflow. These are my files, and yet I’m locked out of proper file management.
Thanks again for your time and support — I really need a solution.
- Nancy5 months ago
Dropbox Community Moderator
Thanks for the additional clarifications, Chicola!
From a quick look into our system, I can see you also have a support ticket regarding this issue. I’ve gone ahead and left our team an internal note on your behalf, so that they can review this as soon as possible.
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