We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
RobinH
2 years agoExplorer | Level 3
I'm unable to move a folder back to the team space from my personal folder
I saw a question like this in the forum, but the instructions don't seem to apply to me. I noticed that a folder my whole team has access to is now in my personal folder within the team/business Drop...
infinitejester00
2 years agoExplorer | Level 3
I work on a small team that uses Dropbox business as a shared storage space. Over the weekend, a few select folders (seemingly random) moved from the main hub to each of our personal folders. They still have the icon of the shared folder, but now exist in each of our personal folders. Dropbox does not allow us to simply move these folders back, and in the meantime we've made NEW folders in the main page to act as the old ones, copying all the contents into it. This has not been a solid fix because we keep finding files and folders moving around, and is very disruptive to our workflow and folder structure.
Any idea why this is happening? Was there an update to dropbox recently that is causing this? Dropbox has always been very stable before this, but having files move around on their own makes it almost unusable for us.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!