I'm unable to move a folder back to the team space from my personal folder

@Nancy. Yes. It's gone. 

Thanks for confirming, RubinRolong! I can see you’ve been in touch with our support team in the meantime, so I’ve left an internal note on your behalf and they’ll look into this.

I saw a question like this in the forum, but the instructions don't seem to apply to me. I noticed that a folder my whole team has access to is now in my personal folder within the team/business Dropbox account. People still have access, but it is in the wrong place. I assume I accidentally dragged it in there. The instructions I've found say I should be able to hover over the folder, see the 3 dots, and select "move," but "move" is not an option that comes up when I do that. When I try to copy or drag the folder out of my personal folder to the main team folder, the message says I can't do that, because I need special permission. I am the account admin (business owner), so it seems like I should have permission to do anything, but apparently I don't.

What steps can I take?

Hey Geoffrey Huck, thanks for the nudge here.

Are you the owner of that folder or a member with edit permissions?

Can you also send us a screenshot of the error you're getting, so we can take a look?

Hi Geoffrey Huck, I'd recommend contacting the support team for them to look into this in more detail on their end.

Right click on the Dropbox location on the right hand side of the File explorer. Go to properties. Under security tab click advanced permissions. Double click on everyone and put to allow under “type” instead of the implicit deny. Move the folder out your personal now. And revert the settings after. 

Thanks for these instructions. My problem resolved itself mysteriously, so I don't need this now. However, I am not seeing the "Dropbox location on the right hand side of the file explorer" and so not finding where to select properties. In case I need to do this in the future, are you able to explain how to find that a little more?