Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

SusanR's avatar
SusanR
Explorer | Level 4
8 years ago
Solved

Incorrect Timestamp shown to uploaded files

I noticed yesterday that the timestamp on my uploaded and edited files are anywhere between 6 and 9 hours earlier. My Time zone settings are set correctly.
edit
sync
upload
  • Frank_S's avatar
    Frank_S
    8 years ago

    Hi all,

     

    The issue of incorrect modified dates showing on files uploaded via our website should now be fixed for all users. If anyone is still seeing files showing an incorrect modified time versus the timezone setting on their account please let me know!

     

    Regards,

    Frank

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hi there RachForsyth; thanks for joining the discussion here and sorry to hear you're also seeing wrong time-stamps on files uploaded to Dropbox. 

 

Can you please let us know if you're uploading those files through a mobile device or a desktop one using our apps or if you're only using a web browser? 

 

Any additional information is more than welcome! 

RachForsyth's avatar
RachForsyth
Explorer | Level 4
6 years ago
Thanks Walter!
I've been using the app on my Samsung 10?
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Hi RachForsyth, are these for files you manually uploaded using the mobile app, or for images/videos which used the automatic camera uploads?

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions