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Forum Discussion
cj2025
6 months agoNew member | Level 2
Issues with my InDesign files. How can I restore them?
I got 15 emails that I am now member of dropboxforum, don't know why so many emails.
All my Indesign files are ruined by dropbox. Thank you.
Where to recover them?
cj2025
6 months agoNew member | Level 2
Hello - my Indesign and Illustrator files are damaged?
Attached the error.
Nancy
Dropbox Community Moderator
6 months agocj2025, if you close this window, what happens after that? This isn’t something related to Dropbox, but rather the third-party app(s) you’re using.
Also, when are you seeing this exactly? Is it right after opening your InDesign/Illustrator files via the Dropbox app? If you have any similar files outside of Dropbox, can you test them, too?
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