Forum Discussion

FerdoBara91's avatar
FerdoBara91
New member | Level 1
10 months ago

I've lost all the images saved in my folder. How can I recover them?

Unfortunately, I along with a group who were collecting photos for a future 50year anniversary book have lost all the images saved in our mutual folder. Any help to recover these items would be great...
Delete
restore
EllinorWilliam's avatar
EllinorWilliam
New member | Level 1
10 months ago

For free users, Dropbox stores deleted photos in the recycle bin for 30 days, and up to 180 days for some paid plans. Just Go to Files > Deleted Files and look for your lost images. As Paid users with Dropbox Backup or the extended version history may have a better chance of recovery.

Also, do you remember when the files went missing? The timeframe can help find whether Dropbox still has them. 

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