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anyazh's avatar
anyazh
New member | Level 1
10 months ago

Lost access to email associated with a Dropbox account that I haven't signed in it for 6-7 years.

I wish to recover my Dropbox account that I created when I was around 13 years old. It has a number of my childhood photos and other important files uploaded to it and I would really like to get acce...
account access
restore
security
Mark's avatar
Mark
Icon for Super User II rankSuper User II
10 months ago
anyazh wrote:

I haven't logged in to that account in probably 6-7 years but I would really like to get those files back, they mean a lot to me emotionally.

Dropbox deletes the data of accounts which have not been accessed in 12 months I'm afraid - this means even if you do get in to the account it will be empty. Sorry :( https://help.dropbox.com/account-access/email-about-inactive-account 

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