Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Salvego
5 months agoNew member | Level 2
"Migrated Paper Docs" folders are all empty
Hi! All of my Dropbox Paper documents have disappeared. I recently learned that Paper was being discontinued, and I saw that a new folder called “Migrated Paper Docs” had been automatically created...
Rich
Super User II
5 months agoSalvego wrote:I recently learned that Paper was being discontinued ...
Dropbox Paper is not being discontinued.
Salvego wrote:I realized that all the files are actually just links to Paper documents and every single one of them leads to a 404 error.
You're likely going through the migration to the new version of Dropbox Paper. If you're having any issues with it, you should reach out to Support directly. They'll be able to assist you better than anyone in the Community can.
- Salvego5 months agoNew member | Level 2
Hey! Thank you for your answer! :)
Rich wrote:
Dropbox Paper is not being discontinued.
Awesome! That's great! I didn't know that. :)
Rich wrote:
You're likely going through the migration to the new version of Dropbox Paper. If you're having any issues with it, you should reach out to Support directly. They'll be able to assist you better than anyone in the Community can.
Yeah, I would love to contact Dropbox Support directly, but unfortunately I only have a free account and the only options available in the link you provided is Help Center, Community and Chatbot. :|
Let me know if there's other way to contact Support. Thanks again! :)
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!