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Missing Files and cannot find Event Link
I believe I am a Basic member - didn't realise this would leave me without any of my files if they went missing...! I have uploaded 18 files over the last 6months and they were alwasy ok until I chec...
Hey again, Sheralee.
Sorry to hear that you're still having trouble with this. I've sent you an email to the email address that's connected to your Forum profile, so please check your inbox for my latest message.
Looking forward to hearing back from you!
Thank-you Lusil! I see most of my files now on the Event page link I did have them all in a folder and renamed so the event page ones are a bit messed up! I didn't use anohter email address so that's a bust BUT how do I restore these files as no restore button comes up when selecting each file...?
sheralee wrote:I believe I am a Basic member - didn't realise this would leave me without any of my files if they went missing...! I have uploaded 18 files over the last 6months and they were alwasy ok until I checked last time and nothing.....It is over 30 days since I had previously checked so I'm mad and sad that perhaps I have lost them forever...
Can't find them using any of the suggestions for file recovery and I don't have an event name to then ask support to help so HELP!!!!!!
- Lusil
Dropbox Staff
Hi again
No I can't find the files in my deleted files tab as tried that ...I'm happy to have this discussion via email...I have a few more questions abd challenges downloading them back from teh events page etc.
Thansk so much
Sheralee
- Lusil
Hey again, Sheralee.
Sorry to hear that you're still having trouble with this. I've sent you an email to the email address that's connected to your Forum profile, so please check your inbox for my latest message.
Looking forward to hearing back from you!
