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Forum Discussion
sheralee
7 years agoExplorer | Level 3
Missing Files and cannot find Event Link
I believe I am a Basic member - didn't realise this would leave me without any of my files if they went missing...! I have uploaded 18 files over the last 6months and they were alwasy ok until I chec...
- 7 years ago
Hey again, Sheralee.
Sorry to hear that you're still having trouble with this. I've sent you an email to the email address that's connected to your Forum profile, so please check your inbox for my latest message.
Looking forward to hearing back from you!
sheralee
7 years agoExplorer | Level 3
Hi again
No I can't find the files in my deleted files tab as tried that ...I'm happy to have this discussion via email...I have a few more questions abd challenges downloading them back from teh events page etc.
Thansk so much
Sheralee
Lusil
Dropbox Staff
7 years agoHey again, Sheralee.
Sorry to hear that you're still having trouble with this. I've sent you an email to the email address that's connected to your Forum profile, so please check your inbox for my latest message.
Looking forward to hearing back from you!
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