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Forum Discussion
Missing folders and Paper docs after migration
For many years I have used Dropbox paper.
Made hundreds of folders and papers.
Now I have only 10 or so in my migrated section.
First of all I had no idea something was about to happen.
Maybe I missed mails?
I have used paper recently without an issue or a notice that I should do something really quick!
Now I have no Idea where to find my files.
I have a folder 'Gemigreerde paper documenten' (Dutch) and there is not even 1% of my files.
We are working in a team and maybe a college did the migration and I can't see them now?
I find this update very disturbing!
So dropbox, how can I get them back?
Where are they?
Thanks!
22 Replies
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I’m running into this exact same issue. No email, no warning, nothing.
Suddenly I try going to a Dropbox Paper document to find a message that it was moved to Dropbox in a “Migrated” folder and how to access the new Paper Dropbox. When I try accessing the new Dropbox Paper, it shows nothing!
In my Dropbox Paper app I’m still seeing my folders that say I have X number of documents. When I got into the folder, nothing is there
- Walter
Dropbox Community Moderator
Hey Joris-Jornature - sorry to hear about your missing files.
Can you please clarify if you're referring to Dropbox Paper docs or if you noticed other files missing too?
Have you tried taking a look at the events page? It's the place where all uploads, edits, and deletions are normally logged, so it should give a hint.
In any case, please keep us posted, Joris.
