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Moved Folder from One Location to Another but Files didn't Transfer and now theyre missing
Hi, I'd appreciate any feedback immediately since this is a business issue. We have a business dropbox account that houses all the "server" files. Each personal user automatically gets a personal...
Yes, I have tried any and everything to find these files. They are nowhere. We ended up having to recover past deleted files, and re-did any work that was lost.
Googled it and found the events page. It says the same thing as the activity log. See image below....
This is the folder we needed and the right location, but there was nothing in that folder.
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi vmartin2023, it looks like you added or created the folder in that location, however, it doesn't indicate that any new files were also added, as that should be part of the same event.
This would mean that the files weren't moved in that event.
I know they weren't. I'm wondering what happened to them because they just disappeared. The process for moving the folder was the following: 223003 folder was checked>clicked "move">found the desired location in the TCT folder>clicked move to. However, only a folder was moved and not the files. The files are not in the original location nor the location the folder was moved to. So where are they?
- Hannah
Have you used the search bar on your "all files" page to search for some example files, to see if you can locate them that way?
Yes, I have tried any and everything to find these files. They are nowhere. We ended up having to recover past deleted files, and re-did any work that was lost.
