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DanielMarquez's avatar
DanielMarquez
Explorer | Level 3
4 years ago

My files are missing after unlinking some older connected devices

Hi all,    I think a made a stupid mistake and I hope I can find a solution here.   While installing Dropbox on my Mac. I got a notice that I had to unlink some of my devices already link...
Delete
restore
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey DanielMarquez, thanks for reaching out and sorry to see that your files are missing.

 

Unlinking a device would in no way cause your files to get deleted from your account, though.

 

Have you looked into your deleted files page, to see if you can locate the files there?

 

What does your events page show?

 

Keep me posted.

  • DanielMarquez's avatar
    DanielMarquez
    Explorer | Level 3
    4 years ago
    Hi Hannah,

    Thanks a lot. I found them in deleted files - I just had to change the date of file recovery.

    Thank you again.
    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      That's great, I'm happy to see you were able to find the files and restore them, Daniel!

       

      If you need anything else, make sure to give us a shout.

       

      Have a great day!

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