Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
CoveUS
5 years agoExplorer | Level 4
My images don't load on mobile
My images don't load on mobile when I visit my website that uses dropbox direct photo links. The desktop site works fine.
- 5 years ago
Hi all,
As you may have seen, this issue is now resolved and a fix was rolled out earlier this week 🎉
Let us know if you have any questions.
Emma
CoveUS
5 years agoExplorer | Level 4
Chrome, Firefox, Safari, and DuckDuckGo, all do not load the images on mobile. I cleared the cache and browsing history of Chrome still the problem continues.
Lusil
Dropbox Staff
5 years agoHey CoveUS and jcp543, does this happen with specific photo types, like .jpeg?
If you get any error messages, a screenshot would be super helpful.
If you get any error messages, a screenshot would be super helpful.
- jcp5435 years agoHelpful | Level 5The image files are all .jpg and I’m not getting any error messages. The images are simply not loading. Only the alt text is showing up. You can check for yourself by visiting my my homepage and scrolling all the way down.
- deco105 years agoExplorer | Level 4
hi guys, I have the same problem..everything was working fine until today morning. Im using an app on my TV that is pointing to my xml file in my dropbox account in the public folder. All i had done before was the url?raw=1 to make this work. But today it stopped working. when i copy this to chrome just to test the xml page will open but i see that the url is different, a bunch of letters. What have dropbox done? And why dont we get an info before this change? If i copy that long url to my app it works fine.
But also the icon pictures wont show because of the long url..this is just an exampel(url wont work its just as example).
<logo_30x30>https://www.dropbox.com/s/bcarf88t80k26x9/picture.png?raw=1</logo_30x30>
this url will become like..https://ucf1....dl.dropboxusercontent.com/cd/0/inline/B...file#..and wont show up on my app.
I hope dropbox can fix this..
- Rudi B Rasmussen5 years agoHelpful | Level 6I have been experiencing the same on and off for the past 24 hours. I have also tried clearing cache etc but without any luck!
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!