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CoveUS's avatar
CoveUS
Explorer | Level 4
5 years ago
Solved

My images don't load on mobile

My images don't load on mobile when I visit my website that uses dropbox direct photo links. The desktop site works fine.
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  • Emma's avatar
    Emma
    5 years ago

    Hi all, 

     

    As you may have seen, this issue is now resolved and a fix was rolled out earlier this week 🎉

    Let us know if you have any questions.

     

    Emma

deco10's avatar
deco10
Explorer | Level 4
5 years ago

Hi Lusil,

It is very difficult to find out who to contact on their website. I have tried and received this case number #12127515 and #12127503
I have problems with to force render a file in a browser.

To bypass the preview page and allow your browser to directly render your files, use raw=1 as a query parameter in your URL. Adding raw=1 to a URL will cause an HTTP redirect.

As i mentioned earlier, it seems that dropbox made some changes regarding to force render a file in a browser. The url is changing to something else and my app cant open my xml therefor. Could you please change it back or send me instructions how i can have it as i had before?

 

 

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
5 years ago
No worries, deco10, I've sent you a ticket myself, so whenever you get the chance, check your inbox and we'll go from there. 

Cheers!

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