Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

CoveUS's avatar
CoveUS
Explorer | Level 4
5 years ago
Solved

My images don't load on mobile

My images don't load on mobile when I visit my website that uses dropbox direct photo links. The desktop site works fine.
Mobile
Organize
Share
sort
  • Emma's avatar
    Emma
    5 years ago

    Hi all, 

     

    As you may have seen, this issue is now resolved and a fix was rolled out earlier this week 🎉

    Let us know if you have any questions.

     

    Emma

Rudi B Rasmussen's avatar
Rudi B Rasmussen
Helpful | Level 6
5 years ago

Thanks jcp543 and kainwaffle,

I choose Dropbox solely for the raw=1 image link functionality. I am a dedicated amateur astronomer and have thousands of astronomy photos that I share this way on numerous (10+) internet pages. It will be an impossible task to re-visit all these sites and re-write URL's to another service. So I feel total abandoned by Dropbox and I am in chock over the total lack of interest from Dropbox to help us. It must be the same feeling victims of hackers have, when bad guys have hijacked data and will not release it.

I do not at all understand Dropbox and that they don't want to help us, it must be a piece of cake for them to fix it.

But I must admit, after a week, my patience is about to end, and I will definitely soon start to look for an alternative storage provider.

 

So once again Dropbox; PLEASE PLEASE - help your customers !!!

deco10's avatar
deco10
Explorer | Level 4
5 years ago

What about google drive or One drive? Do anyone have a solution to use this "?raw=1"/rendering formula over there?

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!