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CoveUS's avatar
CoveUS
Explorer | Level 4
5 years ago
Solved

My images don't load on mobile

My images don't load on mobile when I visit my website that uses dropbox direct photo links. The desktop site works fine.
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  • Emma's avatar
    Emma
    5 years ago

    Hi all, 

     

    As you may have seen, this issue is now resolved and a fix was rolled out earlier this week 🎉

    Let us know if you have any questions.

     

    Emma

Здравко's avatar
Здравко
Legendary | Level 20
5 years ago
deco10 wrote:

Because my app on my smart tv can not use re-direct function. ...

Hi deco10,

I don't believe some device can't use redirect; this is very basic feature of HTTP protocol and is much older than both Dropbox and your TV. 😜 The redirection itself isn't the issue, definitely.

While we are talking for TVs, especially some older models, other issues could comes up. Is your TVs web engine supporting all recent HTML5 features? Dropbox step by step going to rely on them. If your TV supplier doesn't update your TVs firmware, restricted support could definitely be an issue! Yes, seems Dropbox doesn't take care for such cases. (i.e. doesn't back support for HTML4, for example) That's it. 🤷

deco10's avatar
deco10
Explorer | Level 4
5 years ago

well i hope you are thinking logically here..The TV and the app is the same and it has worked fine for several years! Where can the problem be then?

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