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CoveUS's avatar
CoveUS
Explorer | Level 4
5 years ago
Solved

My images don't load on mobile

My images don't load on mobile when I visit my website that uses dropbox direct photo links. The desktop site works fine.
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  • Emma's avatar
    Emma
    5 years ago

    Hi all, 

     

    As you may have seen, this issue is now resolved and a fix was rolled out earlier this week 🎉

    Let us know if you have any questions.

     

    Emma

CoveUS's avatar
CoveUS
Explorer | Level 4
5 years ago

Jpeg's and Png's don't work

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
5 years ago
Hey everyone, thanks for all your reports and sorry to hear that you're still having trouble with this. 

We'd be more than happy to send you a ticket if you don't have one already with our team. 

Just give us another nudge here and we'll make sure to get back to you as soon as possible.
  • JoeSap's avatar
    JoeSap
    Explorer | Level 4
    5 years ago

    Still need help with this Lusil, thanks!

  • hardreturn's avatar
    hardreturn
    Explorer | Level 4
    5 years ago

    Lusil I still would like to know what is happening and what Dropbox's recommended remediation for links not working in Safari is, yes.

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago
    Hey KjellAn, I'd be happy to send you a ticket if you'd like to have a better look into this. 

    Also, I just sent one to each of you, JoeSap and hardreturn!
  • KjellAn's avatar
    KjellAn
    Explorer | Level 3
    5 years ago

    Is there a problem with SW or Safari on the ipad / iphone ?

    I have latest upgrade SW on my tablet / phone.

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