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CoveUS's avatar
CoveUS
Explorer | Level 4
5 years ago
Solved

My images don't load on mobile

My images don't load on mobile when I visit my website that uses dropbox direct photo links. The desktop site works fine.
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  • Emma's avatar
    Emma
    5 years ago

    Hi all, 

     

    As you may have seen, this issue is now resolved and a fix was rolled out earlier this week 🎉

    Let us know if you have any questions.

     

    Emma

Rudi B Rasmussen's avatar
Rudi B Rasmussen
Helpful | Level 6
5 years ago
I have given up on this. It’s as if Dropbox don’t care at all, I opened a ticket, where I in an extremely simple way explained, what the issue was. Then I had a few replies back and forth, before I was told, the issue would be sent on to some “experts”. I got a totally nonsense answer back, and now I have to start all over, which I don’t want to waste my time on.
If Dropbox cannot solve this rather simple issue soon, I will find another storage provider.
jcp543's avatar
jcp543
Helpful | Level 5
5 years ago

I agree with Rudi B Rasmussen Dropbox hasn’t been forthcoming with us on this issue. I put my support ticket in on March 2nd and have provided them with additional requested information, but haven’t received any explination yet. If I hear anything useful I’ll report it here, but I’ve already moved on to a CDN solution as I mentioned in a previous post.

  • Rudi B Rasmussen's avatar
    Rudi B Rasmussen
    Helpful | Level 6
    5 years ago
    Wheyyyy!!!
    I just got a mail from support, that a bug fix has just been rolled out, and now the issue is gone...
    My linked images are all working and showing correctly in IOS!!!

    Thanks a lot Dropbox!!!
    • philski's avatar
      philski
      Explorer | Level 4
      5 years ago

      hoo-ray!

      • Mykrojas's avatar
        Mykrojas
        New member | Level 2
        5 years ago

        has there been any issues with android? as the IOS fix has been rolled out.

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