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My images don't load on mobile
My images don't load on mobile when I visit my website that uses dropbox direct photo links. The desktop site works fine.
Hi all,
As you may have seen, this issue is now resolved and a fix was rolled out earlier this week 🎉
Let us know if you have any questions.
Emma
114 Replies
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- yes please!
Thank you
Erik I am also facing the same issue. I have Images and Videos added to the website with src having raw=1 query parameter. Images and videos were working fine in the Safari browser. But, only recently, both stopped working. I believe Safari can't identify the content type of these files, resulting in this issue. Please provide a solution to this issue. Thanks.
- Hi, I have the same problem. Since three days my embedded dropbox photos dont show up in ANY browser on IOS 14.4 Extremely annoying I have to say. If I use embedded photos from my Flickr account there is never a problem. On my Mac OSX10.14 no problems in Firefox or Chrome, Safari stopped showing photos already a while ago. Please fix this, what did you change?
Same here. Safari from a desktop, laptop, iPhone all running current versions, even an older Mac running Yosemite and Safari 11 will not load hosted photos from several online forums that I've tried since around March 1st. Images hosted from other sites will load ok, just the Dropbox images are failing.
Links copied and pasted directly to Safari will open just fine:
https://www.dropbox.com/s/example/example.jpg?raw=1
Firefox and Chrome are working fine.
I have the same problem today!
The problem persists. Not only on Safari for Mac, but even on Safari for iPhone and Duck&Go for iPhone. In other words either is a problem with Apple devices (even if I didn’t make any OS upgrades) or is a problem of communication between Dropbox and html.I’ve tried private browsing and removing the cache, but nothing changed (see attached screenshots). It only works with Google Chrome.Today I noticed the problem is bypassed if I do what follows:1. copy dropbox file link;2. change the final command from dl=0 to raw=13. copy the new link4. paste the link into my web browser changes, i.e. from https://www.dropbox.com/s/3k3np676bztyf0r/peters1.jpg?raw=1 in becomes https://uc5011d98ed240caabd463ff495d.dl.dropboxusercontent.com/cd/0/inline/BKH8-vqrHAYe8u3Hb_QWY3t1Pgz1lGZdQcjENDqaVEDfDqiBmK0Y5Ud5ZrI_7oMPPgMSR2JkHL_dZWfD60r_19jB6_aWPHTPk3llk28DvNR0pzwdJplaGXecJCo9v5PHarvalF4-jUKF6HO_2UqxwLlm/file#5. paste the new link into my Html editorThe problem is: the operation is a lot more complex and mostly I have about 400 articles already published on my web magazine with images embedded in a previous way. How am I supposed to do with all of them? It’s really a big, big damage for my work!I'm having the exact same issues with my website. Images hosted on Dropbox are broken when viewed in Safari on the Mac and iOS browsers on iPhone and iPad. The same pages and images load absolutely fine with Firefox and Chrome. This problem is very very frustrating as I have a very large amount of images hosted on Dropbox. I have had to create a pop note for my sites visitors to apologise for the Safari problem. Page after page after page full of broken images isn't very good for the visitor experience! I have never had a problem like this before, not in 5 years of using DB for this type of hosting. What has changed since the start of the week that has hit Safari users this way? This needs to be fixed asap.
Definitely a new issue. I was using Dropbox to host audio files and now they don't work..... very frustrating!
PROBLEM SOLVED in importing images on web pages!
1. Copy the image (file) link from Dropbox
2. Paste it changing the part "www.dropbox.com" in "dl.dropboxusercontent.com" as well as the latest letters "dl=0" into "raw=1". DoneSo i.e. https://www.dropbox.com/s/3izaxdk70bi4103/spithill.jpg?dl=0 becomes https://dl.dropboxusercontent.com/s/3izaxdk70bi4103/spithill.jpg?raw=1
