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hoangtm's avatar
hoangtm
Helpful | Level 6
2 years ago
Solved

My Version history doesn't show any updates.

I have problem with my file and lost data Exp : Note_acc.xlsx file , i'm sure edited 8 July, 2023 but when i open file but show data changed I don't restore any version. Modified : 24 Aug, 2021...
edit
restore
  • hoangtm's avatar
    hoangtm
    2 years ago

    Hi Megan

    I used the desktop application to edit files, and I changed to another computer.

    I'm thinking it has something to do with Windows Bitlocker, I use on OneDrive also have the same error.

    Maybe this is a note for users to be more careful when using Bitlocker.

    Currently, I cannot recover files and learn from experience when using data encryption.

     

    Thank you for everyone's feedback

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

If that is what it shows then for that file there was no update in August - either it didn't upload to Dropbox for whatever reason OR it was edited and saved in a different location. 

 

Have you tried searching your files for it?

  • hoangtm's avatar
    hoangtm
    Helpful | Level 6
    2 years ago

    Hi Mark,

    I searched all folder, only 1 file

    I just wonder why the current version and history version are contradictory

    • Здравко's avatar
      Здравко
      Legendary | Level 20
      2 years ago

      hoangtm, another way such thing to happen is when your current version is not the last one, but rather some previous. Have you restored (at some point) that file version on or after 8 July, 2023? 🧐

      • hoangtm's avatar
        hoangtm
        Helpful | Level 6
        2 years ago

        Здравко,

        I do not restore any versions Because I needed to check the file content

        I realized the file was not archived, luckily I had a backup copy.

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