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MikeK13's avatar
MikeK13
Explorer | Level 3
1 day ago

Mysterious mass deletions after moving to a new computer

Device Mac Air 13" M5 Operating System/Browser (if using the web) Tahoe 26.3 Dropbox App Version (if using the app) 244.4.6580 Question or Issue Heavily use Dropbox for my business and love th...
Delete
Mac
sync
MikeK13's avatar
MikeK13
Explorer | Level 3
12 hours ago

Thank you for the response.  I am attaching screen shots of both the menu bar (when I click on it) and the events page section with the mysterious file names (obviously there is more than what is shown).  Note that the one sync error you see in the menu bar pull down is for one file/folder.  We deleted it both from Dropbox online (cloud) and the computer but it continues to show as a sync error.  That said, all other file sync'ing seems to work fine.  Please let us know what the resolution of this is.  MUCH appreciated.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 hours ago

    Have you tried signing out of your account through the app's preferences and then back in and rebooting your computer since you first noticed this MikeK13?

    • MikeK13's avatar
      MikeK13
      Explorer | Level 3
      2 hours ago

      No we haven't.  Let us do that and see if it makes a difference and then circle back to you with results.  Thank you very much.

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