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KEAlt's avatar
KEAlt
New member | Level 1
10 months ago

Naming conventions are sometimes buggy in subfolders.

I have a parent folder with an automation that's supposed to rename every file in its subfolders to a certain format, but it's been very buggy on if it actually works or not... I don't know if it's ...
automation
Organize
Web
KEAlt's avatar
KEAlt
New member | Level 1
10 months ago

So if I remove the automation, I'll get the naming convention option back?

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

If you wish, you can try and see how that works on your implementation. 

Just so you're aware, there's no guarantee it'll work correctly on previously uploaded files

  • KEAlt's avatar
    KEAlt
    New member | Level 1
    10 months ago

    The parent folder still doesn't have a naming convention option... Why is this?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Are you seeing this in all your folders used for file requests, or just the parent folder?

  • TKEotK's avatar
    TKEotK
    Explorer | Level 4
    10 months ago

    All folders. This used to not be the case...
    One exception is a child folder of one of the child folders. It has all 3 organize options.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Thanks for the clarification KEAlt 

    Would it be OK if we send you an email to have a further look internally at this point? 

  • MFM's avatar
    MFM
    New member | Level 2
    10 months ago

    Yes. Please use this account's email though

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Thanks, I've sent you an email, please could you reply to it when you get a chance?

  • MFM's avatar
    MFM
    New member | Level 2
    10 months ago

    We haven't heard back from yall yet. 
    Can we try to fix these problems?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Hey MFM - thanks for the nudge on this. I can see that you've just replied to the email Jay sent you. Can you confirm that you're receiving our emails? 

  • MFM's avatar
    MFM
    New member | Level 2
    10 months ago

    Yes we are discussing, thank you

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    No worries MFM - thanks for the clarification and let us know if you have anything else to add or ask. 

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