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Forum Discussion

t4ngml's avatar
t4ngml
Helpful | Level 7
4 years ago

New named Dropbox structure

I am a user of DropBox Business, on Windows 10. Last week, I suddenly realized that the shortcuts to some of my Dropbox folders were broken. A quick look learned me that the structure had changed...
desktop
dropbox business
Organize
LZiegler1's avatar
LZiegler1
New member | Level 2
4 years ago

This morning Dropbox did a database update and all the folders in our work Dropbox are now under main folders with each users name. What has happened? Is this a new folder structure that Dropbox implemented? I cannot find anything about such a change.

MrColJ's avatar
MrColJ
Helpful | Level 5
4 years ago

I just spent time with Customer Service chat.  It's a feature, not a bug!  It only applies to Dropbox for Business customers, and yes, will mean your computer will re-download everything.

 

Upcoming Business Team Changes 

 

As you can see from the link above, we are told to be excited about it (but without any actual reasons.)

  • jeff6677's avatar
    jeff6677
    New member | Level 2
    4 years ago

    This folder structure has crippled my company this week and has create chaos and confusion. Your rollout of this new 'feature' has been a disaster. 

    • effixx's avatar
      effixx
      Explorer | Level 4
      4 years ago

      Same.  Completely blew up the entire week.  Instead of finishing projects, we're realizing we need to reinstall dropbox and re-sync Terabytes of project files and media because the folder structure update broke our Dropbox volumes.  Insanity. 

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