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Forum Discussion

t4ngml's avatar
t4ngml
Helpful | Level 7
4 years ago

New named Dropbox structure

I am a user of DropBox Business, on Windows 10. Last week, I suddenly realized that the shortcuts to some of my Dropbox folders were broken. A quick look learned me that the structure had changed...
desktop
dropbox business
Organize
ggladsjo's avatar
ggladsjo
New member | Level 2
4 years ago

Hello Dropbox for Business users, 

 

Did the August 5th automated system update move or change the organization of your file folders? I'm now seeing folders in the main company folder that were previously subfolders, and some main folders which have become subfolders under my user folder. Trying to figure out if this is a permanent change, or just temporary while files are being updated/synced. We are an A/E firm using AutoCAD extensively, and I'm concerned the update may have change file paths/locations, which in turn will mess up the file paths for our AutoCAD files. 

 

It seems this update was more extensive than I originally anticipated, so I'm trying to find out more information regarding changes to file organization. 


Thanks!

Mark's avatar
Mark
Icon for Super User II rankSuper User II
4 years ago

Dropbox updates only literally update the software they dont move things around in your account. 

 

Have a look at www.dropbox.com/events to see who/what moved them. If you click on one of the files and 'Restore Previous Versions' it will show you more info about who/what did it. 

  • ggladsjo's avatar
    ggladsjo
    New member | Level 2
    4 years ago

    Thanks for the link, but it doesn't appear anyone in the organization has made changes in the last 24 hours that would result in file reorganization. 

     

    I just noticed I'm seeing a difference in some of the folders - rather than having the two building icon on team folders, they have a clock and appear to be empty. I'm not sure what the clock represents, as I've never seen it before and it isn't listed here; https://help.dropbox.com/files-folders/sort-preview/file-folder-symbol-icon

     

    Thanks again for the quick response.

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      4 years ago

      Hi ggladsjo 

       

      Can you post a screengrab?

      • ggladsjo's avatar
        ggladsjo
        New member | Level 2
        4 years ago

        The Haines, Juneau, Ketchikan folders are empty duplicates of subfolders within the Projects team folder. 

         

         

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