Forum Discussion

pasteve99's avatar
pasteve99
Explorer | Level 4
2 years ago

Old files still show up on the mobile app after I re-organized my files

I have completed a reorganization on my desktop DROPBOX folder (located under the C drive, users, my name, Dropbox). I just finished downloading all of the files. They are available on the web and sh...
Delete
Mobile
Organize
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey pasteve99, thanks for reaching out to our Community.

 

If this has to do with your backups, make sure to check Rich's reply above.

 

If not, it might be possible that you'll need to clear the Dropbox app's cache.

 

You can find the steps on how to do this on an Android device here.

 

For iOS devices, open the Dropbox app, tap "account" > tap the gear icon > "clear cache".

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