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Kiki_Stanza's avatar
Kiki_Stanza
New member | Level 2
2 years ago

Organizing Shared Folders

I have a lot of folders from different companies sharing different folders with me.  I tried to make a folder for each company to put all the folders by the same company in their corresponding folder...
Organize
Share
Shared Folders
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi there Kiki_Stanza - thanks for using Dropbox and welcome to the Community!

 

Can you walk us through the exact steps you take to do this as this shouldn't be a problem if you created separate shared folders for each of the companies in the first place?

 

Thanks!

Kiki_Stanza's avatar
Kiki_Stanza
New member | Level 2
2 years ago

I ended up doing a screen share with a Dropbox rep. So my process: go to all files> create a new shared folder> move all corresponding shared folders into the one new folder.  Once I did that those moved folders showed 0 members.  We figured out there is a time delay showing all members connected to that folder but they are there and connected even though it says 0

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    Hi Kiki_Stanza 

    The issue is you created a new shared folder, dont. Just create a folder (as I said in my example called 'Share') and put them in that. 

     

    You dont need a new shared folder as they are already Shared 🙂

    • Kiki_Stanza's avatar
      Kiki_Stanza
      New member | Level 2
      2 years ago

      OK that makes sense thank you!

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