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Forum Discussion
Natmonster
5 years agoHelpful | Level 7
Photographs that are NOT mine in Dropbox - and NOT as a result of using a shared computer!
Hello, I have discovered a folder in my Dropbox entitled 'Camera Uploads' which is full of hundreds of photos and videos that are not mine. The files are dated from August 2012-November 2013 (whic...
debmahtab
4 years agoHelpful | Level 5
I have 0 shared files. The problem is I'm deleted by month but I have perhaps one of my pictures in there so I can't just delete by the month. I'm so frustrated I'm thinking of just taking Dropbox off my computer but afraid of what would happen if I did. I have an HP. I have absolutely no idea where these random pictures of everything you can think of came from. Thanks for your message
Mark
Super User II
4 years agoHi debmahtab
Can you find one of the pictures that isnt yours and click on the three .'s at the end of the file name. Then restore previous versions. That will show you where/when it was uploaded which may give you some clues as to where it came from.
- debmahtab4 years agoHelpful | Level 5
Hi, yes I took a sample of about 10 and they all say the same thing - from Deb B (me) and underneath "from Desktop". There are thousands and I have deleted so many already and my Dropbox still says it's full. Thanks for your help!
- Natmonster4 years agoHelpful | Level 7Hi Debmahtab, it seems you are having the same issue as me. I would bet money that the photos you've found in the account belong to another Dropbox user named Deb B.
I discovered that the photos filling up my account belonged to someone with the same surname as me - I looked through all the photos and found a photo of a ticket stub with the surname of the purchaser which happens to be the same as mine. My suspicion is they also have the same first name.
I believe Dropbox has a bug which on occasion causes people with the same names to get their accounts crossed.
Perhaps take a look through the photos for any identifiable information, perhaps even contact info - then you can make contact and get proof of this security fault.- Natmonster4 years agoHelpful | Level 7Also, if you delete the files, who's to say it wont get filled up again with the same person's files. I recommend finding another cloud-based file storage provider.
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