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Forum Discussion

Natmonster's avatar
Natmonster
Helpful | Level 7
5 years ago

Photographs that are NOT mine in Dropbox - and NOT as a result of using a shared computer!

Hello, I have discovered a folder in my Dropbox entitled 'Camera Uploads' which is full of hundreds of photos and videos that are not mine. The files are dated from August 2012-November 2013 (whic...
account access
Camera uploads
Delete
Dropbox Basic
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey both, could you send me your ticket number references, so I can locate them on my end? 

Natmonster's avatar
Natmonster
Helpful | Level 7
4 years ago
My Ticket # is 15856784.

I was told in March 2022 that I would receive an update once the Dropbox agent had spoken to the engineers to get more information however, I have not heard anything since.
  • debmahtab's avatar
    debmahtab
    Helpful | Level 5
    4 years ago

    I cannot find my ticket number

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