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Forum Discussion
Natmonster
5 years agoHelpful | Level 7
Photographs that are NOT mine in Dropbox - and NOT as a result of using a shared computer!
Hello, I have discovered a folder in my Dropbox entitled 'Camera Uploads' which is full of hundreds of photos and videos that are not mine. The files are dated from August 2012-November 2013 (whic...
Megan
Dropbox Community Moderator
3 years agoHi Natmonster, thanks for sharing more info here.
While we can't confirm what happened, since you don't see any unauthorized activities, or logins you should be good to go.
The best thing you can do is keep an eye on it, and if that happens again, let us know!
Natmonster
3 years agoHelpful | Level 7
Thanks for your reply but I'm sorry to say that I find the response unsatisfactory.
If I accept that you can't confirm what happened (really, no investigation?) then I at least expect an answer to my question of what events would trigger a 'complete Dropbox setup' email to be sent to me. It's a simple question and if your developers can't answer it then Dropbox users should be very worried indeed.
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