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Forum Discussion
Photographs that are NOT mine in Dropbox - and NOT as a result of using a shared computer!
Hello, I have discovered a folder in my Dropbox entitled 'Camera Uploads' which is full of hundreds of photos and videos that are not mine. The files are dated from August 2012-November 2013 (whic...
I have the same problem. It's going to take hours to delete all these files!
Is it possible they're coming from web pages I've been on momentarily, or perhaps from a web design process? Many of the images look like design elements.
I did have a really old password and just changed it, deleted old devices and apps. I'm not sure what else to check.
I did have my personal Dropbox account connected to a work Dropbox account, but considering I worked for a Fortune 100 global tech company, I'd hope their security policies would be stringent enough that they wouldn't be the source of the problem.
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHey Natmonster, we really appreciate your feedback here.
Can we send you an email, so we can look into this internally?
Yes, please.
- Hannah
Thank you, I've just sent you an email, so we'll continue there!
Hi Hannah,
I was away and only given a few days to respond to the request before Dropbox closed it and marked it as solved. Please could you resend it.
Thanks,
Natalie- Hannah
Hey Natmonster, not a problem, I just sent you another email, so please make sure to get back to me, when you have a moment.
It happened again - I was sent an email which requested my approval on Friday evening. I didn't check my emails over the weekend and the request was closed today with no recurse to reopen. Why such a short window to reply?
- Nancy
Natmonster, I also checked your latest email and it looks like it’s still open.
Can you please have a look again and reply back to Hannah before it automatically closes?
- Okay, I have now replied to Hannah, even though the email thread says it's been 'marked as solved' (on the other permission email, when I click on the 'give permission link' says the link is invalid).
