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Forum Discussion

Natmonster's avatar
Natmonster
Helpful | Level 7
5 years ago

Photographs that are NOT mine in Dropbox - and NOT as a result of using a shared computer!

Hello, I have discovered a folder in my Dropbox entitled 'Camera Uploads' which is full of hundreds of photos and videos that are not mine. The files are dated from August 2012-November 2013 (whic...
account access
Camera uploads
Delete
Dropbox Basic
Natmonster's avatar
Natmonster
Helpful | Level 7
3 years ago

Yes, please.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thank you, I've just sent you an email, so we'll continue there!

  • Natmonster's avatar
    Natmonster
    Helpful | Level 7
    3 years ago

    Hi Hannah,

     

    I was away and only given a few days to respond to the request before Dropbox closed it and marked it as solved. Please could you resend it.

    Thanks,
    Natalie

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Natmonster, not a problem, I just sent you another email, so please make sure to get back to me, when you have a moment.

  • Natmonster's avatar
    Natmonster
    Helpful | Level 7
    3 years ago

    It happened again - I was sent an email which requested my approval on Friday evening. I didn't check my emails over the weekend and the request was closed today with no recurse to reopen. Why such a short window to reply? 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Natmonster, I also checked your latest email and it looks like it’s still open. 

     

    Can you please have a look again and reply back to Hannah before it automatically closes?

  • Natmonster's avatar
    Natmonster
    Helpful | Level 7
    3 years ago
    Okay, I have now replied to Hannah, even though the email thread says it's been 'marked as solved' (on the other permission email, when I click on the 'give permission link' says the link is invalid).

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