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Forum Discussion

LiftingUnicorn's avatar
LiftingUnicorn
Helpful | Level 5
6 years ago

Photos uploading sideways

Portrait photos have today started uploading sideways. Has never done this before and was not like this yesterday. Today photos are sideways. Are these still a back up of original photo?
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vancleefed's avatar
vancleefed
New member | Level 2
6 years ago

Same problem here. Photos are orientated fine on my PC, but when using the app on iPhone or iPad many of the photos are now orientated off by 90 degrees. Can there be a fix for this please?  I have thousands of photos, I need to be able to display them as I did with the app a few days ago (and had for many many years!)

  • agpwpnt's avatar
    agpwpnt
    Explorer | Level 4
    6 years ago
    It’s only been since yesterday that this is happening. All previously uploaded photos look okay on mine. Something has changed in the last couple of days. Does anyone from DB ever read these and offer solutions?
    • agpwpnt's avatar
      agpwpnt
      Explorer | Level 4
      6 years ago
      I tried taking a picture with my iPad thinking it may just be my iPhone 11 but that photo is upside down when it loaded to Dropbox. Any photo you take since yesterday is the wrong orientation.
      • kartlee's avatar
        kartlee
        Explorer | Level 4
        6 years ago

        I am facing the same issue with orientation from yesterday.  How should this be  escalated to dropbox team?

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