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Forum Discussion

LiftingUnicorn's avatar
LiftingUnicorn
Helpful | Level 5
6 years ago

Photos uploading sideways

Portrait photos have today started uploading sideways. Has never done this before and was not like this yesterday. Today photos are sideways. Are these still a back up of original photo?
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Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Hey there Mood, thanks for checking in with us. 

I'd be more than happy to help look into this, I'll just need a bit more info:

  • Does this happen with photos you've manually uploaded or added via camera uploads? 
  • If you export a few photos to your mobile's storage, do they preview normally? 
  • Are they all the same file type by any chance? 

Let me know what you find - thanks!

agpwpnt's avatar
agpwpnt
Explorer | Level 4
6 years ago
Many people are having this issue and it started on Friday or Saturday. I uploaded a set of photos to a folder to share with my condo neighbors regarding a lobby redesign. They all loaded sideways and when people accessed the folder the photos were all sideways with no way to rotate them, I’d be happy to share the folder with you but clearly I’m not the only one having this issue. I wound up using google photos for my neighbors which worked great.
  • Tinge76's avatar
    Tinge76
    New member | Level 2
    6 years ago

    Looking at pictures older than friday last week also have this issue. All portrait pictures are shown in landscape. This goes on all platforms, PC, Android, Ipad.

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