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Forum Discussion
Photos uploading sideways
Portrait photos have today started uploading sideways. Has never done this before and was not like this yesterday. Today photos are sideways. Are these still a back up of original photo?
Lusil
Dropbox Staff
Dropbox StaffHey Surge92, thanks for nudging us on this thread and sorry to hear that you're also having trouble with this.
Out of curiosity, you mention that you're uploading via a "linked/synced folder". Are you referring to a shared folder by any chance?
Also, if you download the photos to your device, do they preview horizontally or normally?
Let me know what you find - thanks!
@Lusil
That's the other problem I've had for the past two weeks. When I downloaded high-res photos from my Dropbox to my phone (Note 9) in the past, they would automatically appear in my downloads album in my gallery. Now, although they technically download, they don't appear in my gallery anymore. Instead, I have to manually copy them from the download directory, paste them to an album in my gallery, and then move them to my downloads album (where I get a prompt telling me the files are already in the album, even though I can't see them). This problem coincided with my phone updating to Android 10 a couple weeks ago. Initially, I blamed the update, but now I don't know. To answer your question, though, my vertical photos download upright/normally. It's the previews on Dropbox that are sideways now, all of a sudden. And by synced folder, I'm referring to the folder in my computer that's connected to my Dropbox profile. I transfer the photos from my SD card to that folder and then they upload to my Dropbox via sync.
That's the other problem I've had for the past two weeks. When I downloaded high-res photos from my Dropbox to my phone (Note 9) in the past, they would automatically appear in my downloads album in my gallery. Now, although they technically download, they don't appear in my gallery anymore. Instead, I have to manually copy them from the download directory, paste them to an album in my gallery, and then move them to my downloads album (where I get a prompt telling me the files are already in the album, even though I can't see them). This problem coincided with my phone updating to Android 10 a couple weeks ago. Initially, I blamed the update, but now I don't know. To answer your question, though, my vertical photos download upright/normally. It's the previews on Dropbox that are sideways now, all of a sudden. And by synced folder, I'm referring to the folder in my computer that's connected to my Dropbox profile. I transfer the photos from my SD card to that folder and then they upload to my Dropbox via sync.
