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Forum Discussion
Photos uploading sideways
Portrait photos have today started uploading sideways. Has never done this before and was not like this yesterday. Today photos are sideways. Are these still a back up of original photo?
It's 6 months later and nothing has been solved. You closed my topic with a non-solution. Can you just fix it?
It's happening on every browser. No one installed a **bleep** extension or whatever. Dropbox Paper suddenly started rotating photos. Doesn't matter if you use the app, browser or whatever.
Hi everyone, I found a solution to this problem.
Dropbox seemed to upload the image correctly when I rotated it upsidedown or 90 degrees but not when the image was sitting correctly. I assumed, without rotating the image, some metadata field was not explicitly stating "the photo should be oriented, this way" so dropbox assumed it should be oriented like a landscape, instead of a portrait.
I fixed this by importing the image into photoshop and rotating it 180 degrees, twice (basically spinning it 360 degrees) and then saving it again as a JPEG with a different filename. When I uploaded this re-saved image to dropbox paper, the image appeared with the correct orientation.
I don't know if this will work the same with other photo editing software, however, I think you have to edit the photo so that the metadata explicitly states what he orientation should be for the photograph.
I am having the same problem, iphone 11 pro max, photos go to camera uploads via Dropbox. Opening the camera uploads folder in Dropbox on my PC, all portrait photos show as landscape. Open any of them in Photoshop, export as a Web Legacy .jpg, into another folder, it then saves correctly and displays as portrait. Then, when exiting Photoshop it offers to save the file, if I say yes, it then saves the file back into the camera uploads folder and corrects the issue.
I would appreciate some help to correct this error.
