Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Roy K.'s avatar
Roy K.
New member | Level 1
11 years ago
Solved

Prevent Accidental Moving or Deletion of Files/Folders

I accidentally moved my folders today by mistakenly clicking on it. My question is, is there a way to prevent this from happening, like adding a prompt if a folder is going to be moved or deleted? It...
Delete
restore
  • Mark's avatar
    Mark
    11 years ago

    No

    Moves etc, are handled by your operating system NOT Dropbox

dachshundrescue's avatar
dachshundrescue
Explorer | Level 4
9 years ago

It's not possible for me to get the files back without some time consuming research.  I have a file with adoption contracts from the last three years and there are only currently 28 contracts in the file.  I put 60 in last year alone.  I have never deleted anything from that file.  They don't show as deleted.  I'm not sure exactly when it happened except that some time within the last couple of months.  There are items missing from other folders also.  I have been using Dropbox for a couple of years and never had a problem until recently.

Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
9 years ago

Hey dachshundrescue, thanks for the swift reply!

 

I understand that the issue may have arised as of lately, so please include all these details on open ticket, I’m positive my colleagues will do their best to help you and locate your missing files.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!