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michallbanas's avatar
michallbanas
Explorer | Level 4
3 years ago
Solved

Recent files in Dropbox Capture

Hello Dropbox team 👋, 

 

I noticed today that I'm not able to open recent files on capture.dropbox.com. It stucked in loading like this. Are there som problems with Capture or it can be something on my side? I tried different browsers, but nothing worked. 

Dropbox Capture
Error Messages
Organize
sort
Web

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  • michallbanas's avatar
    michallbanas
    Explorer | Level 4
    3 years ago

    Update: it is also happening on desktop app
    Still loading with no results. 

    v78.0.2

     

     

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hey michallbanas, sorry to hear about this.

       

      Have you tried clearing your browser's cache or an incognito window at all since you first noticed this?

       

      Also, could you try rebooting your computer and router and let me know how it goes?

       

      Thanks so much!

      • michallbanas's avatar
        michallbanas
        Explorer | Level 4
        3 years ago

        Yep, tried everything you mentioned, but nothing worked. Don't know if it helps to you, but this is what I see in the browser's console when capture.dropbox.com is loading. 

         

        . 

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