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MikeDodson's avatar
MikeDodson
Explorer | Level 3
3 years ago
Solved

Removing files from Mac but not Dropbox

I have a MacBook Air, and as such it's got 121Gb of memory.

 

I synced it with the company DropBox account, and so the Mac claims to have 1.4TB of documents (all the company documents) on it. Obviously it can't, but it can see/access them

 

I have now removed DropBox from the Mac, but the Mac still thinks it has 1.4TB of docs on it.

 

If I delete them from my Mac, I am concerned that they will be deleted from the company DropBox.

 

Can anyone advise on how I ensure that this does not happen? I don't want to accidentally kill the entire company, as I think it would get me fired.

Delete
  • Hannah's avatar
    Hannah
    3 years ago

    Hey RaiyuLovesToast, before you delete the files, please make sure that you've unlinked the computer from your account.

     

    You can do so, by clicking on the trash can next to the name of the computer in question from the 'Devices' section in your account settings here.

     

    And as for you, MikeDodson, generally, as long as a computer is no longer linked to a Dropbox account, you can safely delete the Dropbox files from your computer, without affecting your account online.

     

    Just make sure you're not deleting files that are available only in your hard drive and not the Dropbox website, because you will lose those and won't be able to restore through Dropbox.

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  • MikeDodson's avatar
    MikeDodson
    Explorer | Level 3
    3 years ago

    Hi Hannah,

    Thanks for your responses - how do I confirm that the computer is no longer linked to the Dropbox?

    Many thanks,

    Mike

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi MikeDodson, I suggest that you check your account's security page for that. 

     

    Also, if the app is uninstalled from the device, that is another sign too. 

  • MikeDodson's avatar
    MikeDodson
    Explorer | Level 3
    3 years ago

    Hi Megan - is there not some formal way that I can confirm that my machine is now completely disassociated with Dropbox? Surely you have this technology, if I give you the details? You have my email address from my login - please could you contact me and confirm that it is - I can then give you the machine's name &c then.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi MikeDodson, the devices page is the live page showing all connected devices on your account, which is similar to the system we would use on our end.

     

    If you wish, you can contact the support team directly for them to confirm it for you.

  • Anthony_7's avatar
    Anthony_7
    New member | Level 2
    3 years ago

    All of this is happening because Photoshop continues claiming that my scratch discs are full even though I have very little data on my hard drive.

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