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richp75's avatar
richp75
Explorer | Level 3
4 years ago

Safely removing external hard drive from dropbox

Hi, I seem to have an external hard drive in my dropbox which I don't want there. How do I safely remove it from dropbox without wiping it?! I looked in the desktop app under preferences/backups/mana...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi richp75, thanks for bringing this to our attention.

 

If you delete the external drive backup from the site, it will only affect the backup, and not the actual external drive itself.

 

Are you able to see the external drive backup on the site itself to delete it?

 

Keep me updated with any progress!

  • richp75's avatar
    richp75
    Explorer | Level 3
    4 years ago

    Thanks for your reply Jay. Yes I can see the drive there. So if I click delete (the scary bit!) you are sure it won't erase the drive? It's a work drive so you understand my caution!

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Hi richp75, yes, you should be safe to delete it, and the drive will remain intact. 

      • Graham's avatar
        Graham
        Icon for Community Manager rankCommunity Manager
        4 years ago

        Hi richp75,

         

        Happy Friday! I hope you're having a good week!

         

        Deleting anything can be a scary situation, especially when it's a whole drive's worth of important work stuff! So, I just wanted to check in with you to make sure everything when smoothly when you got around to pressed the button. 

         

        Thanks!

         

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