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Forum Discussion

Romf's avatar
Romf
Explorer | Level 3
5 years ago

"Save HEIC photos as JPG" not working

Hi All. I often send pictures from my iphone to my dropbox using the dropbox iphone APP. When uploading there is an option to "save HEIC Photos as JPG". Unfortunately for me this option never wo...
Camera uploads
edit
Mobile
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey saraski, sorry to hear you're having issues with this. 

 

Could you please try another browser and let us know if you get the same results?

 

Thanks so much! 

saraski's avatar
saraski
New member | Level 2
3 years ago

Changing browsers did not help.

I logged into Dropbox on both Chrome & Safari and created the automation again. Nothing changed.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey saraski, just to clarify, are you referring to our automations feature, or perhaps this one?

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