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Romf's avatar
Romf
Explorer | Level 3
5 years ago

"Save HEIC photos as JPG" not working

Hi All.


I often send pictures from my iphone to my dropbox using the dropbox iphone APP.

When uploading there is an option to "save HEIC Photos as JPG".

Unfortunately for me this option never worked.

When a photo on the iphone was edited, it is always uploaded by the dropbox app as HEIC even though the option to save as JPG is checked. It has been like that for as long as I can remember.

I'm using an iphone 11pro max with the latest IOS and Dropbox app.

Camera uploads
edit
Mobile

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  • trymph's avatar
    trymph
    Helpful | Level 6
    2 years ago

    Hi all...........late to this party and wondering if the developers have found a solution for manual uploads always converting (or even prompting to convert) FROM HEIC to JPG? I am trying to switch to Dropbox as my Google Photos IOS app will not allow manual uploads from IOS as a selection app. Everything would be great if I could just get the manual (photo x photo selection from numerous IOS choices eg messages, email, facebook ect) to convert to JPG either by default or by prompt.........PLEASE!!! 

  • trymph's avatar
    trymph
    Helpful | Level 6
    2 years ago

    Nevermind............found it.............just one word: AUTOMATE the folder in submenu.......

     

    Great Minds Think Alike (GMTA) as I said...........bit late to this party; alls well that ends well

     

    Thanks to all 

    Regards

    Bruce 

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