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Forum Discussion
"Save HEIC photos as JPG" not working
Hi All.
I often send pictures from my iphone to my dropbox using the dropbox iphone APP.
When uploading there is an option to "save HEIC Photos as JPG".
Unfortunately for me this option never worked.
When a photo on the iphone was edited, it is always uploaded by the dropbox app as HEIC even though the option to save as JPG is checked. It has been like that for as long as I can remember.
I'm using an iphone 11pro max with the latest IOS and Dropbox app.
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- Thanks,
Indeed, I am manually importing them.
But the setting is not in the general settings, it appears in the dialog box for uploading the pictures. So it doesn't really make sense why it wouldn't work here (else why show this option there?)
Thanks - Rich
Super User II
Romf wrote:
When a photo on the iphone was edited, it is always uploaded by the dropbox app as HEIC even though the option to save as JPG is checked.
Are you manually uploading these photos after editing them or are you using the automatic Camera Uploads feature? I believe that setting only applies to photos that are uploaded automatically by Camera Uploads.
