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Authentech's avatar
Authentech
Helpful | Level 5
6 years ago
Solved

Search doesn't find all results.

Searching for folders which are clearly there returns no results. I am searching for a specific word which is part of multiple folders but they do not all appear in the results. If I search multi...
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  • Authentech's avatar
    Authentech
    6 years ago

    So it's actually started working now.

    Perhaps it was a delay in indexing at Dropbox side?

    Seems odd though, it doesn't usually take very long and this was all day.

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Just to make sure that we cover as much ground as possible, do you see Dropbox Paper in the drop-down menu when you sign in on the web and click on Create?

 

Also, if you'd like to have a better look into this matter, I'm more than happy to send you a ticket. 

joyce lee's avatar
joyce lee
Explorer | Level 4
5 years ago

No I cannot create dropbox paper, that's another issue. Looks like new member cannot create paper on old shared folder. Right?

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