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Mmmooo's avatar
Mmmooo
Helpful | Level 6
5 years ago
Solved

Search not working

Dropbox search can’t find anything. The files, however, are there. How can I make Dropbox find them or reindex them???
File access
Organize
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  • Mmmooo's avatar
    Mmmooo
    5 years ago
    Solved. Miraculously the search tool is finding files again after going on an unexplained weeks-long holiday.

    If anyone else experiences this problem, try waiting it out. 🤷‍♂️
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi all, thanks for your reports so far. 

 

I just wanted to mention that there's an issue with the search functionality and you can track this incident on this page. 

 

Our engineers are working to fix the issue and we'll make sure to keep you posted with any updates we may have.

 

Once again, thanks for flagging this with us. 

photogirl007's avatar
photogirl007
Helpful | Level 6
4 years ago

Thank you Walter ,

 

It took me a couple of times to try to subscribe but I am now subscribed. I do hope they fix this ongoing search issue. It's gone on for way too long and I'm glad they're finally trying to resolve it.

 

Best,

~ jeanne

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