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Mmmooo's avatar
Mmmooo
Helpful | Level 6
5 years ago
Solved

Search not working

Dropbox search can’t find anything. The files, however, are there. How can I make Dropbox find them or reindex them???

File access
Organize
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  • Mmmooo's avatar
    Mmmooo
    5 years ago
    Solved. Miraculously the search tool is finding files again after going on an unexplained weeks-long holiday.

    If anyone else experiences this problem, try waiting it out. 🤷‍♂️

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  • MazzolaMj's avatar
    MazzolaMj
    Helpful | Level 5
    3 years ago

    Hello NAncy! Thank you for your questions.

    I updated to the latest Dropbox version earlier today. Then tested to see if the situation is the same as it has been for months and the answer is: YES.

    As shown by the screenshots in prior message.

     

    Thanks for asking,

     

    best regards & Happy Hols,

    m

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi MazzolaMj, I just sent you an ticket, in order for us to have a closer look into this.

     

    Thanks!

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