Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
LabelsRus
7 years agoNew member | Level 2
Searching within deleted files
How do I search by file name in deleted files? When I use the search bar it searches not-deleted files, and as far as I can tell all I can do is sort deleted files by date range. I have no clue what the date of creation or deletion was, but I have the file name. Also, I only have one account using my dropbox, so who deleted it is useless. I would do ctrl+f, but dropbox's website only loads a few lines past the bottom of the visible page, so it's useless. And folders change, merge, and get removed over the years so searching by folder is also not helpful. I know I used to be able to search my entire deleted file history by file name a few years ago but haven't needed to recently.
Is there a limit to how far back deleted files are saved? I've been paying for the option sine opening my dropbox account, so in theory I should have access to anything I've ever deleted.
- Hi there, depending on your plan you could have recovery periods from 30 days to 120 days, and potentially longer if you purchased Extended Version History before the new plans came out.If you use the search bar, the deleted files will appear at the bottom of the list in grey, so you can check those grey files for the one you’re looking for.Hope this info helps!
35 Replies
Replies have been turned off for this discussion
- Pollard5 years agoNew member | Level 2
I have been using the search feature to look at deleted files regularly and all of the sudden it doesn't work anymore. VERY FRUSTURATING. Occasionally I need to go back and look at a deleted file and see what folder it was in when and I use to be able to do that easily. Not any more - why the change? Please change it back!
- sprocket0034 years agoCollaborator | Level 8
It shouldn't be so hard to find deleted files. It took me ages to find a file I deleted the same day!
- Make deleted files searchable, not just being able to filter to date and location, but file name or even contents.
- Don't put deleted files together in groups or "deletion events". How am I supposed to remember or know that a file was deleted (often accidentally) with another group. Must I search through every deletion group. Doesn't make much sense.
The user experience of finding deleted files is very difficult and time consuming. Not so user-friendly.
- sprocket0034 years agoCollaborator | Level 8
Apparently they no longer appear at the end of a search.
- Bartek Expo Construct4 years agoNew member | Level 2
I am having the same problem. Today I tried to find one of my deleted files and I had to go through dozens of pages. A searchbox to search within deleted files would be great. I see you had this idea in 2019... Now it's 2022 and it still has not been implemented. The same for EVENTS. I spent an hour browsing manually through all my events to find the deleted contents I needed.
- Walter4 years ago
Dropbox Community Moderator
Hey Bartek Expo Construct, thanks for joining the discussion here and sharing your thoughts on this.
I just wanted to mention that you can post your suggestion for a search-box in the deleted files page and/or the events page in our Share an idea area.
This way other users will be able to upvote it to show their interest and/or provide their own feedback on this too. - arigoldfilms4 years agoCollaborator | Level 10
Hi there - this idea has a thread - commenting and Voting For This Idea is the best way to make Dropbox take notice:
- eduluke4 years agoExplorer | Level 4
Just tried to recover an accidentally deleted file for the first time and got really frustrated.
No search function. Facepalm Dropbox - emclusk4 years agoExplorer | Level 4
Posting issues so far for so long has not provided a way to search deleted files. Support thus far has not been helpful for those of us lookiong to find files deleted long ago (I have Packrat gradfathered). Dropbox: are you trying to push users out?
- Hannah4 years ago
Dropbox Community Moderator
Hey emclusk, thank you for the nudge and your feedback here.
Are you trying to restore something deleted a long time ago? And if so, have you tried contacting our support team about this?
If you want, I can open a ticket for you, in order to look further into this.
- emclusk4 years agoExplorer | Level 4
Yes, but the assumption seems to be that I know the name of the file. More detailed and varied options need to be facing the user while in deleted files at least as much as the default search allows. It is maddening to be sent away from deleted files to conduct a serious and easy search.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!