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missingcow's avatar
missingcow
New member | Level 2
6 years ago
Solved

Selective Sync not working and cannot open files

My account is transfered to a business account and now I am trying to unsync the files I don't need as they are taking too much space (~60GB). Did the Selective Sync > Online Only but most files are ...
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  • missingcow's avatar
    missingcow
    6 years ago

    Hi Lusil,

     

    Thanks so much for getting back to me with the solution! I followed the steps and they didn't do it for me. I ended up reinstalling Dropbox and it somehow works!

missingcow's avatar
missingcow
New member | Level 2
6 years ago

Hi Lusil,

 

Thanks so much for getting back to me with the solution! I followed the steps and they didn't do it for me. I ended up reinstalling Dropbox and it somehow works!

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago

I'm glad to hear that you were able to resolve your concern in the end, missingcow!

 

If anything else comes up in the future, just give us another nudge and we'll do our best to assist. 

 

In the meantime, I hope you have a wonderful day ahead!

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