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Forum Discussion
mkcleary
3 years agoHelpful | Level 5
Shared files got moved and became copies only I can open
I have a ticket in but I need help it's been over a day. Long story short when I updated my Mac yesterday it moved files from shared folders to a copy of it with the end saying "my name conflicted...
- 3 years ago
Thanks for the ticket number, mkcleary.
Were you perhaps editing the files in question during the computer update?
Perhaps other users were also on the files, while you were editing them?
Also, if you have settings on the files and folders that will change their permissions from the default ones assigned by your operating system, for instance when sharing content locally through a LAN or assigning symlinks to content inside of your Dropbox folder, then conflicted copies may be created because it is impossible to apply edits in these situations.
In any case, I would just suggest comparing the conflicted folders with the original ones, copy any files you need from the conflicted ones to the original ones and then delete the conflicted copies.
Jay
Dropbox Community Moderator
3 years agosupradyn
3 years agoNew member | Level 2
Yes, the shared folders are visible on that page, but they were not visible locally (just the "conflicted copy" folders were). What I did was:
1) leave the shared folder from the page you linked to;
2) rejoin the shared folder from the same page (after this, the shared folder appeared locally again);
3) copy the content from the "conflicted copy" folder into the original shared folder.
This is obviously not an optimal solution, but it is the best I could come up with.
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