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tyrannicaltimes's avatar
tyrannicaltimes
New member | Level 1
10 months ago

Some folders that I deleted do not show up in the deleted files page - how can I restore them?

Some of the folders I deleted tonight are not shown in the deleted files list, and I want to restore a few. They are not showing in events either. Only some of the deleted files and folders are shown in the deleted files list and events. Please help, this is very annoying. Thank you

Delete
File access
restore

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Hey tyrannicaltimes, let me also jump in here!

    Since you're on a paid plan, I'd recommend contacting our Support directly about this.

    I'm suggesting this route, since they'd have more tools, and better visibility on the account's content in order to guide you and give you the appropriate next steps or help you restore your content.

    If you wish, we can always continue here, or I can open a ticket on my end for you. Thank you! 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Hi tyrannicaltimes, I've sent you an email, please could you reply to it when you get a chance?

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